Help › Register a walk-in

Help · Register a walk-in

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Register a walk-in

When a person comes for the first time, this is the form that adds them to the system. Once registered, their info is reused for every future visit — they never have to re-fill.

  • Who uses it:
  • Frontliner
  • Encoder

How to operate

  1. 1

    Open the form

    Click Register Walk-in in the sidebar (or the big orange button on the dashboard).

  2. 2

    Type their name

    Last name, first name, middle name. Spell it exactly like on their ID — the system checks for duplicates.

  3. 3

    Birthday and sex

    Pick the date from the calendar. Pick Male or Female. Their age fills in automatically.

  4. 4

    Address

    Pick Region → Province → City → Barangay from drop-downs. The next drop-down opens after you pick the one before.

  5. 5

    Tick the categories

    Tick all that apply: Senior Citizen, Person with Disability, Solo Parent, Indigent (very poor), IP (indigenous), OFW Family, Calamity-affected. One person can have many — Lola Maria can be Senior + Solo Parent + Indigent all at once.

  6. 6

    Get consent

    Have them sign the touch-screen pad at the bottom. This is required by the privacy law. No signature, no record.

  7. 7

    Save

    Click the green Register Client button. The system gives a Client Code — write it on a small slip of paper for them to keep.

Tips

  • If a yellow warning appears saying "this person might already be in the system" — read it carefully. If it really IS the same person, use the existing record (don't register again).
  • PhilSys (national ID) number is encrypted as you type — safe to enter.
  • Government IDs are optional. A barangay certificate alone is enough for most assistance.

Common mistakes

  • Do not skip the consent signature. The system blocks you anyway, but never try to work around it.
  • Do not invent a birthday if they don't know — leave it blank, ask them to bring a birth certificate next visit.