How to operate
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1
Open Solo Parent
Sidebar → Service programs → Solo Parent.
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2
New SPIC
Click + New transaction, type "SPIC issuance". The expiry date is set to 1 year from today automatically.
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3
Renewal alert
30 days before the ID expires, the system shows a yellow flag. Tell the solo parent to come back for renewal.
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4
Monthly subsidy
Type "Subsidy disbursement". Mark status Waiting for funds; flip to Released after the cashier pays.
Tips
- There are 10 reasons someone can be a solo parent — death of spouse, in jail, hospitalized, separated, abandoned, OFW spouse, never married, court guardian, etc. Pick the right reason — the documents required are different for each.
- They must attend the orientation before the first SPIC. Schedule it during their intake visit.
Common mistakes
- Do not forget to remind expiring IDs. Once the date passes, the discount stops working.